Privacy Notice
Motico Technik is a trading name of MOTICO LTD (company number 16193494), Unit 2, Corby Road, Park Royal, London NW10 7AH. We are the data controller for the information described here.
We use personal information only where it is needed to respond to enquiries, arrange bookings, provide vehicle services, meet our legal obligations and keep proper business records.
Information we may use
Your name, contact details, vehicle registration and vehicle details, booking preferences, the messages you send us, and the estimates, invoices and service history that result from work we carry out.
The booking form on this website
The booking form prepares a WhatsApp message on your own device and opens WhatsApp so you can send it. This website does not store what you type and does not send it anywhere by itself. Nothing leaves your device until you press send in WhatsApp. Once you do, WhatsApp processes that message under its own privacy terms.
Cookies and tracking
This website sets no cookies of its own and uses no analytics or advertising trackers. Two things are loaded from Google: the typeface the pages are set in (Google Fonts), and the map on the contact page (Google Maps). The map is only loaded when you scroll down to it, and Google may set its own cookies inside it under Google’s privacy terms.
How we protect information
Access is restricted to authorised staff. We use access controls, protected accounts, software updates and backups appropriate to the information and the risks involved. We do not sell customer information and we do not share it for marketing.
How long we keep information
Only for as long as it is needed for the service, and for legal, tax, warranty and dispute-resolution purposes, after which it is securely deleted or anonymised.
Your rights
You may ask us to:
- give you a copy of the personal information we hold about you
- correct anything that is wrong
- delete information we no longer need to keep
- restrict or object to certain uses, where the law allows
Contact us using the details below and we will respond within one month. If you are not satisfied with our response, you may complain to the UK Information Commissioner's Office at ico.org.uk.
Contact
Email service@moticoltd.com or call 020 8838 0005.
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